Got a question? We make managing your ADP Commercial Leasing account easy. Many questions are common and can be found in our FAQs. Click on the appropriate word to jump to questions about your invoice, dates and billing cycles, contract issues, property tax, or insurance.

FAQs

• Invoicing
• Dates/Billing Cycles
• Contract Issues
• Property Tax
• Insurance

Invoicing

Why is the total due on my invoice different than the payment that is indicated on my Lease Schedule?
There are several reasons why this might occur:

Initial Invoice
Your invoice may contain sales tax and one-time charges. The one-time charges will only appear on your initial invoice, providing they are paid in full at that time. These charges might include the UCC filing and documentation fee, prorated lease payment, and/or rent due on previous contracts.

The UCC enables ADP Commercial Leasing to secure a lien on the equipment listed on your lease schedule as detailed in your Lease Agreement. The prorated lease payment covers the time period from the date your Delivery & Acceptance Certificate is signed to the invoice due date of your lease.

Rent due on previous contracts typically occurs when you upgrade to new equipment. It covers the portion of unpaid rent from the previous lease contract(s) that has since been incorporated into a new lease contract.

Subsequent Invoices
Your payment may be different than that on your Lease Schedule on subsequent invoices (invoices received after the initial invoice) this may have resulted from:

• Overpayment on a balance due on previous contracts, in which case your invoiced amount is likely to be lower than that indicated on your Lease Schedule.

• Rent due on previous contracts. As noted, rent due on previous contracts covers the portion of unpaid rent from the previous lease contract(s) that has since been incorporated into a new lease contract.

• Payments applied from a previous contract or a contract that has been rolled into a new contract.

• Late charges may have been incurred. Your payment due date is noted on your invoice. There is a 10 day grace period from that date, however, payments received after the grace period will be subject to a late charge.

Why am I receiving two invoices?
Your ADP Commercial Leasing invoice represents the contractual lease payment with ADP Commercial Leasing as detailed in your Lease Agreement or Equipment Schedule. Your ADP Dealer Services invoice represents the amount due for services you have purchased from ADP Dealer Services.

Why am I being invoiced before all applications have been installed and are operational?
Once the Delivery & Acceptance Certificate has been signed and received by ADP, the lease contract commences. This Certificate, upon signing, signifies that all equipment has been received and accepted by you, the Lessee. If you have any equipment related issues, please contact your ADP Dealer Services system sales representative so that they may be resolved.

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Dates/Billing Cycles

When are invoices mailed out and by what date must payments be received?
Invoices are mailed out approximately 15 days prior to your due date. The grace period is 10 days from the due date. Late charges will be assessed if your payment is received after the grace period.

What was the commencement date of the contract?
The commencement date is the date that your lease obligation begins. To find out the exact commencement date of your contract, refer to your lease schedule, or Click here to view information about your account.

How was my deposit applied and what happens to the difference remaining?
The manner in which the deposit is applied is specific to each and every ADP Commercial Leasing lease contract. ADP Commercial Leasing deducts the amount required for Advance Rental Payments from your deposit. However, the remaining amount of your deposit will remain on account with ADP Dealer Services. Click here to view your account details.

What is my due date?
Your due date is noted on your invoice. All lease payments must be received by this date. There is a 10 day grace period, after which your account will be subject to late charges if payment has not been received.

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Contract Issues

What is the termination date of the contract?
The termination date is specific to each ADP Commercial Leasing lease contract. Click here to view information about your account.

What are my end of term options?
You have three options available at the end of your lease term:

• Purchase the equipment for its fair market value. To request a fair market value quotation, Click here.

• Renew the lease at the existing monthly rental until you decide to purchase or return it.

• Return the equipment. As noted in your Lease Agreement, you are responsible for the expense of returning the equipment. For instructions on how to return your equipment, Click here. If we are not informed of your decision to purchase or return your equipment, your lease will automatically be renewed on a month to month basis at your current lease payment.

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Property Tax

Why am I being charged state sales tax on my property tax billing?
In certain states, the tax amount of property tax on equipment that is owned by the lessor is subject to state sales tax.

Tax Info

What is the "Property Tax Processing Fee"?
The Property Tax Processing Fee is based on the total cost of all equipment held by the client during a tax year. The fee primarily covers the interest incurred by ADP Commercial Leasing in paying the property tax payment up front to the proper jurisdiction(s).

Can I pay my own property tax to avoid being subject to the Property Tax Processing Fee?
Because ADP Commercial Leasing is still the owner of the leased equipment, we are required by law to report the leased equipment to the taxing jurisdiction(s) in which our property is located.

My state does not have property tax, why does my introductory letter state that I will be responsible to pay property tax?
The letter that is regularly sent out to new clients is a form letter that encompasses the most common regulations that lessees will have to abide by. However, very few states do not have property tax on leased equipment. If you live in a state that does not assess property tax, the property tax section of the introductory letter should be disregarded. To obtain a copy of the original property tax bill, Click here to send us a request or call at 1-800-532-4545, extension 1409.

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Insurance

I received a letter that the equipment needs to be insured.
Your lease agreement with ADP Commercial Leasing, LLC requires that the equipment be insured. You must provide evidence of your own property coverage by having your insurance agent or broker contact Premier's Insurance Center by phone, by fax, or by the Internet. Otherwise, the equipment will automatically be included on a policy purchased by ADP Commercial Leasing, LLC at your expense.

What if I want to have ADP Commercial Leasing, LLC obtain coverage under its policy?
Simply pay the insurance charge that has been added to each of your lease invoices. There is nothing more for you to do. The equipment is automatically covered.

How do I provide evidence of insurance under my own policy?
The easiest way is for you to request that your insurance agent or broker send an Evidence Of Property Insurance Form.

What does “Loss Payee” mean?
As a lessor of equipment, ADP Commercial Leasing, LLC has a financial interest in and holds title to the property. By naming ADP Commercial Leasing, LLC as Loss Payee, the insurance requirement of your lease agreement will be satisfied and ADP Commercial Leasing, LLC will be paid in the event of a covered claim.

Can I fax or mail an Evidence of Property Insurance form directly to you?
Yes, but please be sure to include your contract number and the name and phone number of your agent, broker or insurer. Please remember to submit your insurance certificate within 90 days of your effective date.

Where do I mail or fax the Evidence of Property Insurance form?
ADP Commercial Leasing, LLC
c/o Insurance Center
15325 S.E. 30th Place, Suite 100
Bellevue, WA 98007
Fax: (425) 957-3617

What coverage is provided by the policy offered by Premier?
The Premier Policy provides greater coverage than normally found in a standard commercial property policy. In addition to fire, theft, and other standard perils, our policy also covers power surge, flood, and terrorism. Furthermore, there is no deductible for losses over $100. To cover the equipment under the Premier Policy, simply pay the insurance charge that has been added to each of your lease invoices.

I have a claim
Call Premier's Claims Department at (800) 833-3549 to report your loss.

Still have an insurance question ?
Call the Insurance Center at 800-404-5638, weekdays 6am to 5pm Pacific time.

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